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Returns News You Can Use

The latest in retail returns, reverse logistics, ecommerce technology, and Optoro updates.

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Why More Retailers Are Willing to Pick Up Returns From Your Doorstep

Written by: Dalvin Brown, Wall Street Journal

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With Returns Fraud & Abuse on the Rise, and 69% of Shoppers Admitting to Wardrobing, with 64% Doing So At Least Once a Month  

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Consumers hate paying for return shipping — it tops jury duty and the DMV in annoyance factor, report finds

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Retailers’ Olympic-Level Preparation: Essential Strategies for Managing the Holiday Returns Wave

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As if! ‘Clueless’ star Alicia Silverstone avoids buying retail to limit environmental toll: ‘It needs to be used first’

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Optoro Expands Returns Management Software Solutions to New Channels: Stores and Locker Drop-offs

In the News

Why ‘wardrobing’ retail fraud soars in the summer

In the News

Optoro Attends Gap Inc. Supplier Summit

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How Can Retailers Quell the $101B Storm of Returns Fraud and Abuse Without Disappointing Customers?

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Optoro named one of Fast Company’s Most Innovative Companies of 2024

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New Research Reveals 64% of Shoppers Will Choose Retailer Based on Return Policy

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What Happens to our Online Shopping Returns?

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Optoro CEO Amena Ali Recognized as One of Forbes’ 50 over 50

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Why More Retailers Are Willing to Pick Up Returns From Your Doorstep

Optoro Press Release
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Optoro Unveils Latest Returns Solution for Retailers: Home Pick-ups

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How Optoro chief Amena Ali’s ‘classic immigrant story’ has helped her as a third-time CEO

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Retailer Return Policies May Put Future Sales at Risk

Optoro Press Release
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Optoro Partners with Gap Inc. Logistics to Accelerate Next-Gen Customer Returns Experience and Reverse Supply Chain Innovation

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Optoro and Locus Robotics Team Up to Deliver Fully Integrated, High-Volume End-to-End Reverse Logistics Solution

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Optoro Exhibits All-in-One Returns Platform at Zebra Technologies’ NRF: 2023 Retail’s Big Show Booth

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D.C.’s Optoro taps local tech leader as new CEO to accelerate growth

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Scoop: Retail software maker Optoro swaps CEOs

Optoro Press Release
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Optoro Appoints Amena Ali as Chief Executive Officer

Optoro Press Release
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Optoro’s All-in-One Returns Platform Processes More than 100M Goods as Retail Embraces Returns Tech as Competitive Advantage to Drive Revenue

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Amazon’s Former Head of Worldwide Returns and Recommerce Joins Optoro’s Board of Directors